Tenant FAQs

Properties are typically rented on a first-come, first-served basis with a completed application and paid fees. We recommend applying promptly to secure the home you want. We expect the deposit to be paid and lease signing scheduled within 24 hours of application approval.

Move-in costs vary. Most properties require the first month’s rent and a security deposit (equal to one (1) month’s rent). Some may also request last month’s rent depending on the lease terms.

Applicants must be at least 18 years old or of legal age to sign a lease. Separate applications are required for all occupants age 18 and older, even if the occupant is not the lease holder.

Yes. Security deposits are refundable provided the lease terms are met and the Move-Out Checklist is completed properly. Charges may apply for unpaid rent, damages, or cleaning.

A cosigner may be required if an applicant does not meet income, credit, or rental history qualifications. Cosigners must meet financial criteria and sign the lease agreement with the applicant.

Applications can be submitted online or in person. Online applications are encouraged for faster processing time. A completed application, application fee, and supporting documents (proof of income, ID) are required for processing.

Rent can typically be paid online via the tenant portal, through bank transfer, or by check/money order, depending on your lease and payment options. We have a secure dropbox where tenants may leave their check/money order after hours. We do not accept cash payments in our office.

Review your lease and contact our team before acquiring a pet. Most properties are pet-friendly, but the pet(s) MUST be approved in writing prior to occupying the premises. In most cases, the pet deposit is equal to ½ month’s rent and is refundable at move-out if there are NO signs of pet. Flea treatment with receipt from provider is required at move-out for all pet-occupied properties.

All tenants are responsible for the lease. If one tenant wishes to stay, they may need to requalify or have a new co-tenant approved by management.

We require a 30-day minimum notice before moving out. Check your lease for the notice period and submit your intent to vacate in writing by the required date.

We handle routine maintenance, but tenants are responsible for damage caused by misuse or neglect. All maintenance issues should be reported to our office promptly through the tenant portal or by contacting our office.